Marion Chrysler Dodge Jeep Ram

Frequently Asked Questions

What is a Stellantis CTP vehicle?

The Stellantis Courtesy Transportation Program (CTP) provides customers with temporary transportation while their personal vehicle is being serviced at Marion Chrysler Dodge Jeep Ram. These loaner fleet vehicles are considered new demonstrator units—they’ve been lightly driven but remain classified as new for sale purposes. This gives you the opportunity to purchase a nearly new, well-maintained vehicle with full factory warranty coverage at a notably reduced price.

What are the benefits of purchasing a CTP vehicle?

CTP vehicles offer significant value because they often qualify for all new-vehicle incentives from the manufacturer while also being discounted further due to their limited use. These vehicles are typically low-mileage and maintained by certified Mopar® service technicians while in our program. After their term in the program, they’re offered for sale at a lower price and remain eligible for some factory-direct incentives. They stay under our care and supervision throughout the entire process, ensuring the highest quality standards.

When does the warranty start on a CTP vehicle?

The original factory warranty on CTP units starts when they’re placed in service as loaner vehicles. For specific warranty details and information on remaining coverage for any CTP vehicle, contact our sales team for complete information.

Does CDJR offer courtesy transportation when my vehicle is in for service?

Many CDJR dealers provide courtesy transportation vehicles or shuttle service for customers whose Chrysler, Dodge, Jeep, or Ram vehicles are in for maintenance or repair; availability and specifics are dealer‑dependent.

How does Mopar roadside assistance tie into courtesy transportation?

Mopar roadside assistance includes towing to the nearest FCA/Stellantis dealer for covered vehicles, and once at the dealer, that store may provide a courtesy vehicle, shuttle, or other transportation options based on its policy.

What warranty support exists when a CDJR vehicle breaks down under warranty?

New Chrysler, Dodge, Jeep, and Ram models typically include 24‑hour towing and roadside assistance during the basic or powertrain warranty term, with the vehicle towed to a franchised dealer’s service department.

Are there specific “courtesy transportation vehicles” for CDJR like Ford FCTP or GM CTP?

Stellantis does not brand the program as visibly as Ford’s FCTP or GM’s CTP, but many CDJR stores designate new vehicles as loaners and later retail them as low‑mileage units with remaining factory warranty and eligible protection plans.

Can customers purchase former CDJR service loaners? And why?

Yes, dealers often retail former service loaners as New Retired CTP, pre‑owned or demo inventory, typically with low mileage, remaining factory coverage, and eligibility for Mopar Vehicle Protection or FlexCare plans. The retired CTP vehicles often carry all of the new vehicle incentives with some added benefits and discounts making them a great choice for customers who are looking for larger discounts.

Who should customers contact with questions about courtesy or coverage on CDJR vehicles?

Customers can contact the selling CDJR dealer’s service department or Mopar customer support via the published toll‑free numbers for questions about transportation options or protection plan details.

When does the factory warranty coverage begin for CTP vehicles?

The factory warranty coverages including the 36-month/36,000-mile basic limited warranty and 5-Year/60,000-miles powertrain coverage begin on the day dealer places the vehicles in CTP program. There are extended coverages available for clients looking for longer terms. Please ask dealer for details.

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What is a Stellantis CTP vehicle?

Can I set up price drop alerts for vehicles that interest me?
You sure can, and it’s amazingly simple and easy to use this complimentary tool on our website. While you’re on the vehicle description page of the automobile that piques your interest, just click on the bell icon. After doing this, we’ll let you know immediately the next time we lower this car, truck, or SUV’s price so that you can take advantage of this great deal. It’s a superbly convenient way to automatically save even more on your next vehicle purchase.

Do I need an appointment to shop at Marion Chrysler Dodge Jeep Ram?
Stopping by whenever you have some free time to shop is highly encouraged, and our doors are always open to our friends in Marion. If your schedule is fit to burst with other upcoming events, an appointment is also a smart idea. Reserving some one-on-one time with one of our friendly experts guarantees that you get the most out of your valuable time spent perusing our copious inventory.

What do I need to bring with me when I come to Marion Chrysler Dodge Jeep Ram?
Your valuable time is important to both you and our team, so we’ve streamlined the car buying and loan process significantly. All you need to bring with you to drive home in your dream vehicle are the following items and we will handle the rest:

  • Your Social Security number
  • A valid driver’s license
  • Home ownership or renter’s documents
  • Pay stub or other employment verification info
  • Relevant documentation for co-applicant and/or cosigner (if applicable)

Marion Chrysler Dodge Jeep Ram accept trade-in vehicles?
Yes. We would love to purchase your trade-in vehicle today. Our staff takes immense pride in providing the best prices possible on trade-in vehicles, so come see for yourself why so many other savvy shoppers turn to us first when the time comes to maximize the value of their old vehicle and upgrade into a brighter automotive future.

Should I trade my car in at Marion Chrysler Dodge Jeep Ram or sell it myself?
Trading in your car at Marion Chrysler Dodge Jeep Ram is significantly easier and substantially more rewarding than selling it on your own if you’re a car shopper who places a high priority on convenience, value, and time well spent. To maximize the return on your old car, all you have to do is connect with our team of knowledgeable and friendly used car specialists by calling 828-652-2858 and we will get to work immediately on providing you with an outstanding estimate that delivers a truly impressive amount of value to you.

After accepting your optimized and personalized trade-in quote, you can turn your attention right away to where the real fun begins: Shopping for the right high-quality and affordable used car, truck, or SUV to park in your front driveway.

Marion Chrysler Dodge Jeep Ram 36.150961785618634, -81.2046201734194.